The Nordstrom Way to Customer Service Excellence: A handbook for implementing great service in your organizationRobert SpectorSold out4.0Track
Hatching Twitter : how a fledling start-up became a multibillion-dollar business & accidentally changed the worldNick BiltonSold out4.0Track
Free: How today's smartest businesses profit by giving something for nothingChris AndersonSold out4.0Track
