The Nordstrom Way to Customer Service Excellence: A handbook for implementing great service in your organizationRobert SpectorSold out4.0Track
Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales PerformanceMichelle VazzanaSold out4.0Track
Das professionelle 1x1: Verkaufs- und Arbeitstechniken für den AußendienstDirk KreuterSold out3.0Track